This policy explains what information Composite Materials Research & Development ("CMR-D", "we", "us") collects when you visit cmr-d.com, how we use it, and the choices you have.
Information We Collect
- Information you provide: when you use our contact form, we collect your name, company, email, phone number, message, preferred contact method, and any files you choose to upload.
- Usage information: like most websites, we automatically collect information such as pages viewed, device and browser type, approximate location, and referring site.
Analytics
We use Google Analytics 4 on all pages to understand how visitors use the site. Google Analytics uses cookies and similar technologies to collect usage data in aggregate.
We use Microsoft Clarity on most pages to view heatmaps and anonymized session recordings that help us improve the site. Clarity is disabled on our Contact page, so your form entries and uploaded files are never recorded by it.
You can limit cookies through your browser settings or use the Google Analytics opt-out browser add-on.
How We Use Your Information
- To respond to inquiries and quote requests.
- To evaluate engineering, manufacturing, and product requirements you share with us.
- To operate, secure, and improve the website.
We do not sell or rent your personal information.
File Uploads and Retention
Files submitted through the contact form are stored privately and shared only with the CMR-D team members handling your inquiry. Uploaded files are automatically deleted after 60 days. Contact form submissions are kept as long as needed to respond to and manage your inquiry.
Please do not upload classified information or export-controlled data (ITAR or EAR) through the website. Contact us first to arrange an appropriate transfer method.
Service Providers
We share information only with providers that help us run the site, including website hosting and secure storage, SendGrid (email delivery of form notifications), Google (analytics), and Microsoft (Clarity). These providers process information on our behalf.
Security
We use reasonable safeguards to protect information submitted to us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This site is intended for business users and is not directed to children under 13. We do not knowingly collect their information.
Your Choices and Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above shows when it was last revised.
Contact Us
Composite Materials Research & Development (CMR-D)
- Address: 2873 22nd St SE, Salem, OR 97302
- Phone: 503-391-4412
- Online: cmr-d.com/contact